Dollars, which means you may be responsible for paying duties and taxes once you receive your order.

Import taxes, duties, and related customs fees may be charged once your order reaches its final destination, which are determined by your local customs office.

Payment of these fees and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by your country's customs department. For more details on fees, please contact your local customs office.

Is my order eligible for free shipping?

Free shipping may apply to orders that meet the minimum quantity required, excluding discounted, sale, and oversized or overweight products. Your order will be shipped via economy shipping.

RETURNS

How do I return an item?

If you are not satisfied with your purchase and would like to return an item, please contact us within 30 days of receiving your order.  Please provide your order number and the reason for your return. Our customer service team will review the return request and send further instructions if the return is approved.

For a list of final sale items, please see our Return Policy. All returns must be in original condition with packaging intact.

Will the shipping costs for my returns be covered?

All return shipping costs and other miscellaneous expenses are the responsibility of the customer.

What if the item(s) I received are defective/incorrect/damaged?

Please contact us within 7 days of receiving your order if you received incorrect, missing, or defective merchandise. Please include your order number, photographs of the item(s), and all related references when receiving your package. We will do our best to resolve your case as quickly as possible.

How long does the return process take?

Processing returns can take up to 14 business days from the day we receive your return.  We will send you an email to confirm once your return has been processed.

When will I receive my refund?

  All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receiving your returned item or requesting cancellation. Please contact the card-issuing bank if you have questions about when the credit will be posted to your account.

If you haven't received a credit for your return yet, here's what to do: Contact your bank or credit card company. It may take a while before the refund is posted to your account.